Terms of Service

3.1 Age Requirement

You must be at least 18 years of age or the age of majority in your jurisdiction to use the Service. By registering, you represent and warrant that you meet this requirement.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to protect your account information.

3.3 Account Accuracy

You agree to provide accurate, current, and complete information during registration and to update such information to maintain its accuracy. We reserve the right to suspend or terminate accounts that contain false or misleading information.

4.1 Permitted Use

Products purchased through the Platform are provided for lawful purposes only. You agree to use Products in compliance with all applicable local, state, national, and international laws and regulations.

4.2 Prohibited Activities

You expressly agree NOT to use the Service or Products for:

• Any illegal activity, including but not limited to fraud, money laundering, terrorism financing, or violation of sanctions;
• Distribution of malware, viruses, spam, or any malicious code or content;
• Harassment, abuse, threatening behavior, or infringement of third-party rights;
• Unauthorized access to computer systems, networks, or data (hacking, cracking, etc.);
• Distribution of child sexual abuse material or any content depicting minors;
• Phishing, identity theft, or impersonation of any person or entity;
• Reselling or redistributing Products without express written authorization;
• Reverse engineering, decompiling, or attempting to extract source code from the Platform;
• Circumventing or disabling security features or access controls;
• Automated data collection (scraping, crawling) without prior written consent.

4.3 Monitoring and Enforcement

We reserve the right, but have no obligation, to monitor use of the Service and Products. We may investigate suspected violations of these Terms and cooperate with law enforcement authorities as required by law or when we believe in good faith that such cooperation is necessary.

5.1 Pricing

All prices are listed in United States Dollars (USD) and are subject to change without notice. Cryptocurrency payment amounts are calculated at the time of transaction based on current exchange rates. Price fluctuations during payment processing are not grounds for refund.

5.2 Payment Methods

We accept cryptocurrency payments through our integrated payment processor. Payment must be completed in full before Product delivery. Account balance credits may be used for purchases at our discretion.

5.3 Payment Finality

All cryptocurrency transactions are final and irreversible once confirmed on the blockchain. You are responsible for ensuring payment accuracy before submitting. We are not responsible for payments sent to incorrect addresses or with insufficient fees.

5.4 Taxes

You are responsible for determining and paying any applicable taxes, duties, or fees associated with your purchase. Prices do not include any such amounts unless expressly stated.

6.1 Delivery

Products are delivered electronically to your account dashboard immediately upon successful payment confirmation. Delivery times are estimates and not guarantees. Delays due to blockchain confirmation times, payment processor issues, or force majeure events are not grounds for refund.

6.2 Inventory

Product availability is subject to inventory limitations. We reserve the right to limit quantities, refuse orders, or discontinue Products at any time without liability. In the event of stockouts after payment, we will issue a full refund or account credit at our discretion.

6.3 Product Specifications

We make reasonable efforts to accurately describe Products, but do not warrant that specifications, descriptions, or content are error-free, complete, or current. Product features and capabilities may change due to third-party service provider updates beyond our control.

7.1 Platform Ownership

The Service, including its design, code, graphics, interface, and content (excluding third-party Products), is owned by VirtualBridge and protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted are reserved.

7.2 License Grant

Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose. This license does not include any right to modify, distribute, or create derivative works.

7.3 Third-Party Products

Products may be subject to third-party terms of service and licensing agreements. You are responsible for complying with all such terms. We make no representations regarding third-party intellectual property rights.

8.1 AS-IS Basis

THE SERVICE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

8.2 No Guarantee

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THAT PRODUCTS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS OR THAT DEFECTS WILL BE CORRECTED.

8.3 Third-Party Services

We are not responsible for the performance, availability, or functionality of third-party services, platforms, or products. Any reliance on such services is at your sole risk.

9.1 Damages Exclusion

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VIRTUALBRIDGE, ITS AFFILIATES, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE OR PRODUCTS, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.2 Liability Cap

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED UNITED STATES DOLLARS ($100 USD), WHICHEVER IS LESS.

9.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability shall be limited to the maximum extent permitted by applicable law.

11.1 Termination by Us

We may suspend or terminate your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to breach of these Terms, suspected fraudulent or illegal activity, or prolonged inactivity. Termination does not relieve you of obligations incurred prior to termination.

11.2 Termination by You

You may terminate your account at any time by contacting us. Upon termination, your right to access the Service ceases immediately. Account balances are non-refundable upon voluntary termination unless otherwise stated in our Refund Policy.

11.3 Effect of Termination

Upon termination, we may delete your account data and content. We have no obligation to retain or provide copies of such data. Previously purchased Products may remain accessible at our discretion, subject to third-party service availability.

12.1 Informal Resolution

Prior to initiating formal proceedings, you agree to attempt to resolve any dispute informally by contacting us at [email protected]. We will make reasonable efforts to resolve disputes amicably within thirty (30) days.

12.2 Arbitration Agreement

Any dispute that cannot be resolved informally shall be resolved through binding arbitration in accordance with the commercial arbitration rules of the American Arbitration Association (AAA). The arbitration shall be conducted by a single arbitrator and shall take place remotely via video conference. The arbitrator's decision shall be final and binding.

12.3 Class Action Waiver

YOU AGREE THAT ANY DISPUTE SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

12.4 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13.1 Entire Agreement

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and VirtualBridge regarding the Service and supersede all prior agreements and understandings.

13.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

13.3 Waiver

No waiver of any provision of these Terms shall constitute a waiver of any other provision or of the same provision on another occasion. Failure to enforce any right or provision does not constitute a waiver.

13.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void.

13.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, pandemics, government actions, labor disputes, or internet/network failures.

13.6 Survival

Sections relating to intellectual property, warranties, liability limitations, indemnification, dispute resolution, and general provisions shall survive termination of these Terms.